Privacy Policy
Updated: September 4, 2025
At Hangzhou Vetluc Co. Ltd. (“we”, “our”, “us”), we take your privacy seriously. This Privacy
Policy
explains how we collect, use, and protect your personal information when you interact with us online
or offline, including through our website, events, or communications.
If you have questions after reading this policy, please contact us at privacy-protection@rejoin.com
1. Information We Collect
We collect information that you provide directly to us — for example, when you request product
details, submit an inquiry, or otherwise contact us.
• We do not collect or process sensitive personal information.
• You are responsible for ensuring the information you submit is accurate and up to date.
2. How We Use Information
We process personal information only for purposes that are lawful and relevant, such as:
• Responding to inquiries and providing requested services
• Managing our business operations and improving services
• Communicating with you about updates, products, or events
• Preventing fraud or ensuring security
• Complying with legal and regulatory obligations
In certain cases, we may also process information where it is necessary to protect someone’s vital interests.
3. Legal Grounds
We rely on different legal bases depending on the situation, including:
• Your consent, which can be withdrawn at any time
• Compliance with law, such as responding to authorities
• Legitimate business interests, such as improving services
• Vital interests, where safety is at risk
4. Sharing Information
We may share personal information with trusted partners and service providers who work on our behalf under strict confidentiality agreements.
We may also disclose information if required by law or to protect our legal rights.
5. Data Retention
We keep your information only as long as needed to fulfil the purposes outlined in this Policy, unless a longer period is required by law. Once no longer needed, data will be securely deleted or anonymized.
6. Data Security
We apply reasonable technical and organizational safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
7. Your Rights
Depending on where you live (e.g., EEA, UK, Switzerland), you may have rights to:
• Access, correct, or delete your personal data
• Restrict or object to processing
• Request portability of your data
• Withdraw consent at any time
You may also contact your local data protection authority if you believe your rights are being infringed.
8. Do-Not-Track
Some browsers and apps offer a Do-Not-Track (DNT) setting. Since no common standard exists, our services currently do not respond to DNT signals. If such a standard is established, we will update this policy accordingly.
9. Updates
We may revise this Privacy Policy from time to time. The latest version will always be available on our website with the updated date indicated above.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact privacy-protection@rejoin.com.
11. Data Requests
You can request to review, update, or delete your personal data at any time by contacting us at privacy-protection@rejoin.com.
